Shipping Policy
KAPOOR SYSYEMS LTD is committed to delivering products in a timely and secure manner. Orders are processed after successful payment confirmation and are shipped through trusted delivery partners.
Order Processing
- Orders are usually processed within a reasonable business timeframe.
- Processing times may vary during holidays, sales, or high-demand periods.
- Orders may be delayed due to unforeseen circumstances, stock availability, or logistics issues.
Shipping and Delivery
- Shipping timelines may vary depending on the delivery location and courier service availability.
- Estimated delivery times are approximate and not guaranteed.
- Customers are responsible for providing accurate shipping information during checkout.
- KAPOOR SYSYEMS LTD is not responsible for delays caused by incorrect address details or courier-related issues.
Tracking Information
Tracking details may be provided after the order has been dispatched. Delivery updates are subject to courier partner systems and availability.
Delivery Attempts
Courier partners may attempt delivery multiple times. If delivery cannot be completed due to customer unavailability or incorrect information, the package may be returned or cancelled according to courier policies.
Return Policy
We strive to provide quality products and customer satisfaction. Returns may be accepted only under eligible conditions.
Eligible Returns
- Products received in damaged condition.
- Incorrect products received.
- Manufacturing defects identified after delivery.
Non-Returnable Items
- Used, washed, or damaged products caused after delivery.
- Products returned without original packaging or tags.
- Items marked as non-returnable, clearance, or final sale.
Return Process
- Return requests should be submitted within a reasonable period after delivery.
- Products must be unused and in original condition for approval.
- Approved returns may be inspected before processing.
Refund Policy
Refunds may be processed after returned products are received and verified.
- Refund timelines may vary depending on payment methods and banking processes.
- Shipping charges, handling fees, or other service charges may be non-refundable where applicable.
- KAPOOR SYSYEMS LTD reserves the right to reject refund requests that do not meet policy conditions.
Policy Changes
We reserve the right to modify or update this Shipping and Return Policy at any time without prior notice. Updated policies become effective once published on the website.